Contact us
Need Help? Get in Touch
If you have questions about your pension or need support with the new Portal, we’re here to help. For quick help, you might find the answer to your question in our registration video or guide.
The quickest way of contacting us is online via our secure Member Portal.
We can’t answer specific pension queries via the website.
Call us on 0300 123 6666
If you’d prefer to write to us our address is:
Capita Pensions Solutions
PO Box 713
Darlington
DL1 9JZ
Useful contacts
Legal & General
If you're a member of the Partnership scheme call 0345 076 0276 or email employerdedicatedteam@landg.com
Legal & General Document Control Team
6th Floor
Brunel House
2 Fitzalan Road
Cardiff
CF24 0EB
Standard Life
If you joined the Partnership Scheme before 1 September 2018 call 0345 606 0093.
Standard Life
Standard Life House
30 Lothian Road
Edinburgh
EH1 2DH
Scottish Widows
If you joined the Partnership Scheme before 1 September 2018 call 0131 655 6000.
Scottish Widows
PO Box 24171
69 Morrison Street
Edinburgh
EH3 1HL
If you wish to submit a complaint, please refer to process on this page.