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This is a new service - your feedback will help us to improve it. If this is the first time you have accessed the member portal since the 25th of November, you will be required to create a new account (please see below) . Once the new registration process has been completed, please wait a minimum of 15 minutes before attempting to log in. This will ensure your account is fully set up. Thanks for your patience.

​​​Statements Of Work: New process map

We’ve created a process map to guide you through the Statements Of Work (SOW) process from 1 December. 
As an employer, shared service or payroll provider it shows: 

  • The process from form submission and sign off to completing the work
  • What communication to expect from us
  • The checkpoints in the process to determine queries/progress
  • What we expect from you and what you can expect from us. 

Read the SOW process map. Alongside this process map, it may be useful to refer to the sample SOW template

SOW forms submitted will be acknowledged within five working days.