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LIVE Civil Service Pension Scheme Task Force Update This is a new service - your feedback will help us to improve it. If this is your first time accessing the member portal since 25 November, you will need to create a new account.Once you have completed the registration process, please wait 15 minutes before logging in to ensure your account has been fully activated. Thank you for your patience. If you applied for retirement before 1 December 2025 but have told us that your retirement date is effective after 1 December 2025, we will be writing to you in the coming days with further information about the next steps in receiving your quote. Read more.

Employer Knowledge Article

Reckonable service and death benefit nominations and postcode search

We are aware of three issues affecting how reckonable service and death benefit nomination information appears in the portal as well as an issue with the postcode search function.

Our team is working to resolve these as a priority.

Where a member may be concerned about discrepancies in their reckonable service or beneficiary information, please reassure them that their underlying record is accurate and that this information is securely recorded. This information will be corrected for viewing in the Member Portal as soon as possible. No action is needed by members in relation to this.