68. Can I change my pension arrangements?
All active members are now in the alpha scheme with the alternative option of the partnership scheme. You do not have the option of changing your previous nuvos pension to either of the current active schemes.
69. Can the scheme rules change in future?
There is no guarantee that any part of the rules will not change in the future. Before we make changes to the rules, we consult with the Civil Service unions. Under the Superannuation Act, we must get the agreement of the unions for any changes to the rules that affect benefits that members have already earned. Any changes we make to the rules are laid before Parliament.
70. Who should I contact if I have a query about my pension?
You should contact the scheme administrator to raise any pension queries. You can raise a query by logging in online to the pension portal, or by visiting the contact us page on the scheme website.
71. Can the Scheme Administrator give me advice about my options?
No, we cannot give you advice. If you need advice, you should contact an Independent Financial Adviser (IFA). A number of membership organisations provide access to financial advice, or you can find an adviser in your area on: www.unbiased.co.uk
72. Who manages the pension scheme?
The Scheme Manager is the Cabinet Office.
73. Are there any trustees?
Because the scheme is set up by statute, not trust law, there are no trustees.
74. What do you do with the information you hold about me?
The Civil Service Pension Scheme arrangements take your privacy seriously. Full details of the types of personal data the Scheme holds, how it is used and whom it is shared with are set out in a privacy notice.
The privacy notice also sets out your rights in connection with the personal data held about you; who to contact if you want to exercise those rights; or have concerns about the way we handle your personal information.
The information we hold is provided by your employer, and it is important that you keep your employer up to date if anything changes; for example, if you move house or your relationship status changes.
Without this information being maintained, there could be delays in paying benefits to you or your dependents.
75. Can I lose my pension?
There are certain limited circumstances in which your pension could be withheld either completely or partly, such as if you were convicted of treason, of an offence under the Official Secrets Act 1911, or of an offence certified by a minister as likely to bring the Civil Service into disrepute. You could also lose pension if you owed the Civil Service money as a result of a criminal act. Family benefits may be withheld from any person convicted of the manslaughter or murder of the member.
