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Civil Service Pension Scheme Task Force Update This is a new service - your feedback will help us to improve it. If this is your first time accessing the member portal since 25 November, you will need to create a new account.Once you have completed the registration process, please wait 15 minutes before logging in to ensure your account has been fully activated. Thank you for your patience. If you applied for retirement before 1 December 2025 but have told us that your retirement date is effective after 1 December 2025, we will be writing to you in the coming days with further information about the next steps in receiving your quote. Read more.

FAQs: Yearly pensions increase

What is Pensions Increase (PI)?

Pensions Increase (PI) is the annual increase applied to your Civil Service pension.
We adjust your pension each year in line with the Consumer Price Index (CPI) to the September of the previous year.
If prices have fallen or stayed the same, no increase is applied.

What is the PI rate this year?

The Pensions Increase for this year is 3.8%.

When will PI be applied?

Pensions Increase is applied from the first Monday after 6 April each year. 

For this year, it applies from 6 April 2026.

If your pension includes Guaranteed Minimum Pension (GMP), part of your increase may be applied differently.
Some increases may be paid by the government with your State Pension. Others are applied by the Scheme.
This means the increase shown on your Civil Service pension may not reflect the full increase you receive overall.

Who is eligible for PI?

Pensions Increase is usually paid to:

  • Members aged over 55 or over.

  • Members under 55 receiving:

    • An ill-health pension.

    • A widow’s, widower's or partner's pension.

    • A child’s pension.

Why might I receive only part of the increase?

You may receive a partial increase if you retired during the previous year.
The increase is applied based on your retirement date. You will receive the full increase next April once you have been retired for a full year.

Why have I not received the full increase?

There could be several reasons why you may not have received the full increase:

  • pensions are paid in arrears, so you may not receive the full increase until the following month

  • you may have retired part way through the year

  • part of your pension may be subject to Guaranteed Minimum Pension (GMP) rules

     

Why has my pension increased but my payment has gone down?

This is usually due to a change in your tax code, not your pension amount.
If more tax is being deducted, your net payment may reduce even though your pension has increased.
Contact HMRC on 0300 200 3300 if you think your tax code is incorrect.

Why have I not received a full month at the new rate?

Pensions are paid in arrears.
You may not receive the full increase until the following month, depending on your pay date.

When will I receive my PI letter, P60 or payslip?

Distribution of pensions increase information, P60s and payslips will begin from end of March. Please allow 10 working days from your usual pay date for your documents to arrive. 
Royal Mail delays may affect delivery. Check to see if you are affected here: https://www.royalmail.com/service-update
Distribution will be completed by the end of May.

Why is my P60 amount different from my annual pension?

Your P60 shows the total pension paid during the tax year. 
It does not show your current annual pension.

Can I return or refuse the Pensions Increase?

No. Pensions Increase is a statutory entitlement.
You cannot return it or opt out.

Why have my P60s and payslips moved online?

We are updating the way you receive future P60s and payslips. From 2027, your pensions increase information, P60s and payslips will be available through our secure online member portal. Here are the key benefits of this change.
• You can sign into your account quickly. 
• You can view, download or print your P60s and payslips at any time. 
• Payslips are available for every payment you receive, not just when there are changes. 
• You can keep them safely stored in one place. 
• You can access previous P60s and payslips.

I want to opt out of receiving online communications, including P60s, payslips and Pensions Increase information from next year. How do I do that?

You can opt out in two ways.
Option 1 – Online
Use the Contact Us form and select: 
Category: Digital Document Preferences and then choose one of the following Topics: 
• Opt out of digital payslips only 
• Opt out of digital P60s only 
• Opt out of both digital payslips and P60s
Contact Us form: https://www.civilservicepensionscheme.org.uk/memberhub/contact-member
Option 2 – By phone
Call +44 (0)20 4639 2597
Lines are open Monday to Friday, 9am to 5pm